{"id":6422,"date":"2026-01-12T14:34:40","date_gmt":"2026-01-12T14:34:40","guid":{"rendered":"https:\/\/climate-hive.org\/knowledge-base\/tools-and-toolboxes\/systems-wide\/the-customer-journey-map\/"},"modified":"2026-01-12T14:38:16","modified_gmt":"2026-01-12T14:38:16","slug":"the-customer-journey-map","status":"publish","type":"docs","link":"https:\/\/climate-hive.org\/el\/knowledge-base\/tools-and-toolboxes\/systems-wide\/the-customer-journey-map\/","title":{"rendered":"\u039f \u03c7\u03ac\u03c1\u03c4\u03b7\u03c2 \u03c4\u03bf\u03c5 \u03c4\u03b1\u03be\u03b9\u03b4\u03b9\u03bf\u03cd \u03c4\u03bf\u03c5 \u03c0\u03b5\u03bb\u03ac\u03c4\u03b7"},"content":{"rendered":"<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>\u0388\u03bd\u03b1 \u03b5\u03c1\u03b3\u03b1\u03bb\u03b5\u03af\u03bf \u03bf\u03c0\u03c4\u03b9\u03ba\u03ae\u03c2 \u03c7\u03b1\u03c1\u03c4\u03bf\u03b3\u03c1\u03ac\u03c6\u03b7\u03c3\u03b7\u03c2 \u03b3\u03b9\u03b1 \u03c4\u03b7\u03bd 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\u03b4\u03ad\u03c3\u03bc\u03b5\u03c5\u03c3\u03b7\u03c2 \u03ae \u03c3\u03c5\u03bc\u03b2\u03bf\u03c5\u03bb\u03b5\u03c5\u03c4\u03b9\u03ba\u03ae\u03c2. <br><br>\u03a3\u03c5\u03bc\u03b2\u03bf\u03c5\u03bb\u03ae: \u03a7\u03c1\u03b7\u03c3\u03b9\u03bc\u03bf\u03c0\u03bf\u03b9\u03ae\u03c3\u03c4\u03b5 \u03c4\u03bf \u03c0\u03c1\u03cc\u03c4\u03c5\u03c0\u03bf \u03b3\u03b9\u03b1 \u03bd\u03b1 \u03c3\u03c5\u03b3\u03ba\u03b5\u03bd\u03c4\u03c1\u03ce\u03c3\u03b5\u03c4\u03b5 \u03c0\u03c1\u03b1\u03b3\u03bc\u03b1\u03c4\u03b9\u03ba\u03ae \u03b1\u03bd\u03b1\u03c4\u03c1\u03bf\u03c6\u03bf\u03b4\u03cc\u03c4\u03b7\u03c3\u03b7 \u03ba\u03b1\u03b9 \u03bd\u03b1 \u03c3\u03c5\u03bd\u03b4\u03b7\u03bc\u03b9\u03bf\u03c5\u03c1\u03b3\u03ae\u03c3\u03b5\u03c4\u03b5 \u03bb\u03cd\u03c3\u03b5\u03b9\u03c2. \u03a3\u03c4\u03b1 \u0391\u03b3\u03b3\u03bb\u03b9\u03ba\u03ac. \u03a0\u03b1\u03c1\u03ad\u03c7\u03b5\u03c4\u03b1\u03b9 \u03bc\u03ad\u03c3\u03c9 \u03c4\u03bf\u03c5 \u03ba\u03cc\u03bc\u03b2\u03bf\u03c5 \u03c0\u03cc\u03c1\u03c9\u03bd NetZeroCities.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><a 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